Warranty
Customers On consciot.com
1. Warranty Period
Consciot provides limited warranty service and official customer support. Consciot products have 1-4 years warranty (Depending on product brand) and 30-Day Money-Back Guarantee, which only apply to new and certified refurbished products purchased from AiDot official website, official AiDot stores on Amazon etc.
After you register your Consciot product within original warranty period, and you will receive 6-month extended warranty period besides original warranty period. Extended warranty period starts on your invoice date.
Note,
- Chargers and lithium batteries do not enjoy extended warranty service.
- notwithstanding the foregoing clause, Consciot does not exclude, limit or suspend the minimum legal warranty period imposed by applicable law.
2. Warranty Forfeiture
Warranty is void in the following situations:
- Defective product caused by drop, abuse, misuse, abnormal use (including failure to follow instructions relating to Consciot Product's usage)
- Costs or expenses made for removal or re-installation of the products
- Sample products
- Failure caused by nature, for example, fire, flood, lightning strike, earthquake or other external causes
- Indirect, special or consequential damages (such as but not limited to loss of revenue/profits or damage to property)
- Batteries (Except where warranty service is expressly provided)
3. Limitation of Damages
Consciot is not responsible for warranty or commitment promised by resellers, agents, distributors or any other third parties. If they promised you some extra commitment or warranty, please ask for written documents to protect your rights and interests.
Whether otherwise agreed or not, in no event will Consciot be responsible for any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost profiles, arising from or relating to this limited warranty or the product, and Consciot’s total cumulative liability arising from or related to this limited warranty or the product will not exceed the amount actually paid for the product by you
4. Customer Support
We are sorry to learn that you are not 100% satisfied with your purchase. Please keep in mind that we are standing here if you have any questions about our products or service. You may reach us by:
Email: support@consciot.com
Support Phone: +1 (866) 698-6211