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Frequently Asked Questions

Frequently Asked Questions

Q1: I can’t find the product I purchased on your website.

A: Our website is being updated. Some products may not be listed yet or are limited editions.

Q2: Can I buy the product from this website?

A: Currently we don't support direct purchase. Visit our Amazon Storefront to order.

Q3: My product has an issue. How can I contact you?

A: Email us at support@consciot.com and we’ll assist you as soon as possible.

Q4: Why do some products not include a manual or video?

A: Some models are simple to operate and don’t require manuals. Digital guides are being added continuously.

Need More Help?

Email us at support@consciot.com — our experts are ready to help!

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